Please read these terms before using 9xox. We've written everything in plain language to keep things clear.
By using the 9xox.com website and mobile platform, you are deemed to have agreed to the terms and conditions set out below. If you do not agree with any of these terms, please refrain from using 9xox. For any questions, contact us at support@9xox.com.
9xox is an online betting and gaming platform operating under an international licence. By accessing this platform, you confirm that you are doing so knowingly, voluntarily, and for entertainment purposes.
It is entirely your responsibility to ensure that using 9xox's services does not violate any applicable local laws. 9xox is not liable for the legal standing of any individual user.
Important: By registering on 9xox, you confirm that you are over 18 years of age and that you have read and understood these terms and conditions.
These terms and conditions are available in both Bengali and English. In the event of any ambiguity or conflict, the English version shall take precedence.
To open an account and use services on 9xox, the following conditions must be met:
If there is any doubt about a user's age, 9xox may request an NID or birth certificate at any time. Failure to submit the required documents will result in the account being temporarily suspended.
You are required to provide accurate and up-to-date information when creating an account. Providing false information or failing to update your details after any changes may result in your account being suspended by 9xox.
The security of your account is your responsibility. Never share your password with anyone. If you suspect your password has been compromised, contact support@9xox.com immediately and change your password. 9xox is not liable for any unauthorized access resulting from use by a person other than yourself.
For withdrawals above a certain amount, or when a security check is required, 9xox may need to verify your identity. In such cases, you may be asked to submit a copy of your National ID (NID), passport, or driving licence.
Tips: Submitting your KYC documents right after opening your account means no delays when you request a withdrawal later.
Key details on deposits and withdrawals at 9xox are summarized in the table below:
| Subject | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳50 | ৳200 |
| Method | BKash, Nagad, Rocket, Bank | BKash, Nagad, Rocket, Bank |
| Processing Time | Instant | Within 24 hours |
| Fee | None | Conditional |
| KYC Required | None | Over ৳50,000+ |
Withdrawals must be made using the same payment method as your deposit. Withdrawals to a different method require additional verification. 9xox reserves the right to investigate any transactions suspected of money laundering.
9xox will only send withdrawals to an account in your own name — transfers to third-party accounts are not permitted.
Once a bet is placed on 9xox, it is considered final. If a bet remains incomplete due to a technical error or disconnection, 9xox will investigate and make a determination.
If you discover any bug or vulnerability in a game or the betting system, please report it to 9xox. Responsible disclosure may be rewarded.
9xox offers a range of bonuses and promotional offers. Each offer carries its own terms and conditions, which are detailed on the promotions page.
Bonus funds cannot be withdrawn directly — they become withdrawable only after you have wagered a specified amount. This is known as the wagering requirement. For example, a 30x wagering requirement on a ৳1,000 bonus means you need to place ৳30,000 in bets.
Keep in mind: Before claiming any offer On the Promotions page Read the full terms and conditions of that offer.
All games on 9xox are powered by certified Random Number Generators (RNG), which are regularly audited by independent third-party reviewers.
The following actions are strictly prohibited and may result in permanent account closure:
9xox's anti-fraud system operates 24 hours a day. If suspicious activity is detected, your account may be automatically suspended.
9xox believes gaming is meant for entertainment, not addiction. We are committed to supporting the wellbeing of our users.
The following benefits are always available on 9xox:
If you need help with a gaming problem, please visit our Responsible Play You can find more details on the page.
9xox reserves the right to temporarily or permanently close an account in the following circumstances:
Before closing an account, 9xox will notify you by email in advance, unless immediate action is required due to an urgent reason. You will be given the opportunity to withdraw any legitimate balance (excluding bonuses).
For inactive accounts, a monthly maintenance fee may be deducted after 12 months of inactivity. Users will be notified in advance by email.
If you have a complaint, we recommend following the steps below:
Complaints regarding game outcomes are reviewed against game logs. Results certified by RNG cannot be altered.
9xox reserves the right to modify, add to, or remove any part of these terms at any time. For significant changes, advance notice will be sent to your registered email.
Continued use of 9xox after any changes have been made will be taken as your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.
Tip: Bookmark this page and check back occasionally. If the "Last Updated" date has changed, that means new content has been added.
For any questions regarding these terms, contact us at support@9xox.com. Our team is always ready to help.
The randomness of every game on 9xox is regularly audited by independent international third parties. No manipulation is possible.
Every transaction and piece of personal data is protected with bank-grade encryption. No third party can access your information.
RTP, wagering requirements, and payment limits are all openly disclosed. There are no hidden charges or terms on 9xox.
9xox follows a strict age verification process to protect minors. NID documents may be requested in cases where age is in doubt.
Deposit limits, session timers, self-exclusion — on 9xox, you are in full control of your own gaming.
If you need help understanding the terms or run into any issues, 9xox's Bengali-speaking support team is available around the clock.
Reading the terms and conditions of an online gaming platform can feel tedious, but knowing the key points is essential for a smooth experience on 9xox — especially around bonuses, withdrawals, and account security, where being uninformed can lead to unexpected situations.
9xox's terms and conditions are intentionally written in plain, straightforward language. We know that lengthy legal text puts people off reading, so we've kept every section concise and easy to understand.
Bonuses are the most common source of confusion for new players. Receiving a welcome bonus does not mean you can withdraw it straight away — many players don't realise this at first. You need to meet the wagering requirement, meaning you must place bets totalling a set multiple of the bonus amount before it becomes withdrawable. On 9xox, this information is clearly stated alongside every bonus.
To put it in concrete terms — if you deposit ৳1,000 and receive a 100% bonus, your account balance becomes ৳2,000. However, a 30x wagering requirement on the ৳1,000 bonus means you need to wager ৳30,000. That may sound like a lot, but in practice it tends to be met naturally through regular play.
Since your funds are held in your 9xox account, keeping it secure is essential. Use a strong password — a mix of letters, numbers, and special characters — and never reuse the same password elsewhere. 9xox will never ask for your password by phone or email; any such request should be treated as fraudulent.
Keeping two-factor authentication enabled is the most effective way to protect your account. Even if someone knows your password, they won't be able to log in without it. You can turn it on at any time from 9xox's settings.
Withdrawals generate the most questions — "Why is it taking so long?" In most cases, delays come down to incomplete KYC verification or unmet bonus wagering requirements. Standard withdrawals on 9xox are processed within 24 hours. If yours is taking longer, reach out via live chat.
One more important point — withdrawals are always returned to the same payment method used for the deposit. Sending funds to another person's bKash or Nagad number is not possible, and 9xox does not permit it. This rule exists to prevent money laundering and is ultimately there to protect you.
One final note — while 9xox's terms and conditions may seem strict, they exist to create a fair, safe, and transparent environment. If you find any clause difficult to understand, reach out to our support team and they'll walk you through it in Bengali.
Enjoy safe betting and gaming within 9xox's transparent policies. Get started with just ৳50 via bKash.